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but where do you have the problem? We dont have it! ... View more

This topic will be part of the Application Guideline in future. Some general recommendations: Put all devices of one EtherCAT string into a Sync Unit. Additionally you can also put every device type (especially non-Beckhoff devices) into an own Sync Unit. Fur more detailled analysis in case of bus problems, put every device in its own Sync Unit. Safety devices (Beckhoff EL6910, PNOZmulti, etc.) should be in an own Sync Unit. Bus couplers (EL6692, EL6695) should be in an own Sync Unit. ... View more

If the file is really identical to the original, I have no idea why the message appears. The integrity check is active by default for new projects, but it can be deactivated, see here: 'Project settings' dialog - 'Security' - Bosch Rexroth Product Information Portal ... View more

Hello, it would be helpful to have more details about the version of the image and the used components. In case of information services like ATD, PartCounter,... you can get status informations and errors from the Windows EventViewer (Windows Logs\Application). You can save this informations inside the tool to an .evtx files (choose "Display informations for English") and send us a request to the Nexeed Helpdesk where we can help you. Thanks. ... View more