03-24-2022 03:05 PM
Hello everyone.
I have one station with OES V4.11a and T3 build 4022.32
DataSetManager addon V1.1.4.0
Randomly I have the error from the picture
04-04-2022 09:44 AM
The log file looks like everything is fine. Of course, the EventLog entry says something else. Is DataSetAccess working or not?
By the way, we have released a new version (V1.0.13) of the DataSetAccess service. As we havent't seen this error before, the chance is not very big the update will help, but maybe it's worth a try.
04-04-2022 10:05 AM - edited 04-04-2022 10:07 AM
The error is definitely not coming directly from DataSetAccess.... Currently I can't say exactly where the error comes from. Please check the running services and also the running tasks in the task manager if there is anything duplicated. And there are two logs in the DataSetAccess folder. The log folder of the service main instance and then a log in the config folder of the respective instance (normally only one, but several are also allowed). Please check both logfiles if there are also error entries at the same time stamps.