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01-18-2023 02:45 PM
Hello everyone,
We are trying to use the Furness peripheral object FCO75x (1.2.0.0) with the object Flow Test (1.2.0.0) with Control Plus Studio v5.4.
Everything works fine but we get the error below when we use the Furness device in Single measurement and the test is finished. We still get the test results but the error is rised and we need to clear it before we can perform another mesurement.
Anyone had this problem before?
Do you know if the problem is due to some missing configuration on the device side?
Thanks in advance!
01-19-2023 08:57 PM
hi
a small note for the future.
if you add picture from error, plaese open the error an create a picture with all information.
OOID an EventNo is very important.
Now to your error.
The object and the peripheral was create with a real first software version (Beta) from Furnass.
This error comes in two commands Leak and Flow test.
After testing done, peripheral waiting 300ms for the state that the device is ready.
If this state not comes, your error set.
I think you have a new firmware on Furnesse device and this need more time.
Have you contact to Furness?
01-20-2023 08:32 AM
Hello,
I think this is caused by the parameters of your measurement application. Perhaps the calculation of the result takes a little bit longer than in other applications.
Please open a Helpdek-Ticket so we can send you a test version of the peripheral where we trigger the timeout with a longer time.
01-20-2023 09:41 AM
Hello,
Thanks a lot for the reply, I will describe better the error next time!
We are using the latest version of the Furness available.
The Furness device is quite new, the firmware version is: X752D11G+