License server reports error

[maj9bj]

Server deployed, license preset, connection trusted, but still cannot pass trough the process.

[nexidator]

The error message comes directly from the underlying Flexera licensing system. We have checked the code, but it is not really helpful. So I would recommend these steps:

• Delete the folder corresponding to your dongle ID on the target system in C:\NexeedLocal\Licenses.
• If there are any other folders belonging to other dongles, you can delete them as well. The folders never contain any valuable information that cannot be restored from the license portal.
• Restart the target system and start the workflow again.

[Düscha]

It currently looks like the license server is not available.

I have the same problem.

We are working on a solution.

[Düscha]

License server is ready for use again.😁

[maj9bj · Accepted solution]

It works fine now. Thanks.