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    SOLVED

    Bad performance Forums / wrong browser

    Bad performance Forums / wrong browser

    JuliusWMW
    Member

    The buzz in the Forum is not that high with only 1000 users. But it takes like 10 to 20 seconds until it opens a thread in this forum. Also navigating the forums takes quite long.

    Am I using the wrong browser?

    5 REPLIES 5

    Grocamora
    Community Manager
    Community Manager

    Hello JuliusWMW!

    First of all, thanks for your feedback! 

    I am surprise to read that its taking 10-20 seconds to open a thread and also to navigate in our forums. I would recommend you to delete your cookies and check it again, please. I did some community tests with IE, Firefox and Google Chrome and everything is working normal.

    In meanwhile, I will also ask our technical team to double check everything to see if something is wrong.

     

    Thanks again!

     

     

    JuliusWMW
    Member

    I retested with fresh browsers, cleared cookies/caches etc.It doesn't matter which browser/OS I use (Chrome/Firefox/Safari   Windows/MacOS) every click in the forum does take at lease 10 - 20 seconds until the next screen is available...

    Hi JuliusWMW!

    I am sorry for the issue that you are facing right now 😞

    I have already addressed this issue to our technical team and I am waiting for analysis!

    As soon as I get an answer, I will get back to you!

     

    Thanks a lot. I am looking forward to a speedier experience!

    Hello  JuliusWMW,

    I would like to tell you that the technical issue with our Forum performance has been solved 🙂

    Thanks again for you feedback and let's keep connected!

    Roca

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