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    Problem opening views in Control Plus Studio

    AlexRodry
    Member

    Problem opening views in Control Plus Studio

    Hello everybody,

    We have started using Control Plus Studio v5.2.0. Most of us don't have any problem but one colleague can't open any view.

    We have tried uninstalling TwinCAT and control plus studio and re-install everything again but we still have the same issue.

    When He tries to open a view in other programs with OES he doesn't have any problem, the issue only happens with Control Plus Studio.

    I attach an imagen with the error, 

    Someone has any idea how we can solve it?

    Thanks in advance.

    AlexRodry_0-1631710787725.png

     

     

    6 REPLIES 6
    nexidator
    Community Moderator

    Re: Problem opening views in Control Plus Studio

    This error usually occurs when the HMI components are not found in the project.

    Does the project contain the folder Std\Hmi_V5_2?

    If so, does the folder contain the correct version of the HMI, i.e. V5.2.x (please check in the Properties-->Details of OpCon.HMI.Modulo.exe)?

    AlexRodry
    Member

    Re: Problem opening views in Control Plus Studio

    Hello thanks for your help.

    The STD folder contain the Hmi_V5_2:

    AlexRodry_0-1631777887542.png

    And also the HMI is the latest version:

    AlexRodry_1-1631777948484.png

    It is a base software that more colleagues are using without any error so the problem maybe should be something related with the installation files, I don't know.

    Many thanks.

     

     

    nexidator
    Community Moderator

    Re: Problem opening views in Control Plus Studio

    In which order have the different OES and Control plus Studio versions been installed? Has any version been uninstalled? Actually, the order should not matter, but uninstalling one version can also affect other versions because they all use one common VisiWinNET installation used for the HMI view designer.

    AlexRodry
    Member

    Re: Problem opening views in Control Plus Studio

    Hello,

    He has installed the SW in the following order:

    1. Installation TwinCAT 40.22.29 and OES 4.8. (Nexeed V1)

    He can open the views as usual without any problem in this version.

    2. Installation TwinCAT 40.24 and CPS 5.2. (Nexeed V2)

    In this version he can't open it.

    He has tried to uninstall and reinstall everything with these steps and the same issue... 

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