04-25-2024 11:34 AM - edited 04-25-2024 11:36 AM
Hello,
We have encountered an issue opening the PartCounter application on an mPad. While PartCounter functions properly in the background and displays correct values on the status page, attempting to open it results in an error message: "Part Counter service cannot be reached!" (see the screenshot below).
In the project, only one instance of PartCounter is utilized, assigned to port number 56076. We're using an active mPad, thus I configured the IP address of the PLC along with the port number from the ControlPlusStudio project.
Control plus Studio V5.7.0
PartCounter V1.5.9.5
NxPartCounterAddon V1.1.3.0
Solved! Go to Solution.
04-25-2024 12:11 PM
Port 56076 is used for communication between the PLC runtime and the PartCounter service, so this cannot work. Nevertheless, it should work with port 8000. Are you sure the IP address is correct?
04-26-2024 09:09 AM
Thanks, it is working with port 8000.