Part Counter service stops running on PLC

[CtrlDiogoC]

Hello there!

I'm having a problem with the PartCounter on a specific machine. The addon and runtime were added later in the project, and now, after calling its instance for the second time, the PartCounter service stops running.

I tried deploying the PartCounter once again, and the behaviour is similar. It works like a charm in the first call but stops running afterwards, displaying an info event in the HMI, relating just that.

Any idea what I could be doing wrong?

Thanks in advance for any support provided.

[nexidator]

What do you mean by "calling its instance"? Do you mean that after counting the second part in the PLC add-on the service stops? 

In general, I would recommend to update to the latest version of the service. We have just released V1.5.10 including a bugfix concerning connection breakdowns.

[CtrlDiogoC]

Yes, after the deployment, the first part is counted, but the subsequent parts aren't, displaying that "Part Counter service is not running" info event.

I'll try updating to the latest version, as you suggested, and see if it resolves the issue.

Thank you.