Nexeed Image installation with Error 20015

[Matyas_Kolcza]

Hi folks,

I have to prepare some SSDs with an older version of ServiceStick V2.20. During the installation I'm prompted with the following error, as seen also on the picture:

Error (20015) applying image – please restart system or retry applying image

I have restarted and reapplied the image, without success. The error message appears again.

Can anyone give me some hints as to what is causing this error?

[car2fe]

What type of SSD's do you use ?
The original VPB40 SSD's ?

[Matyas_Kolcza]

I have brand new SSDs. Samsung SSD 870 EVO. I already used this type of SSDs in the past without getting an error.

[car2fe]

We had the same problems with other customers.
If it's not the original Rexroth SSD or a Rexroth replacement type it does not work or work reliable.

What you can try :
Plug off the power and let the system cool down.
Do NOT remove/unplug the fan.
Sometimes it's a temperature problem, especially in office environments when the fan is unplugged because of the loudness.

[car2fe]

Please check the stick and the data on the stick by applying an image to a system with Rexroth SSD.
Just to make sure that the stick is OK ...