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    Deployment: Cannot connect to RAT server

    Deployment: Cannot connect to RAT server

    FabianSIK
    Established Member

    Hello Community,

    I have a strange error since this morning. The IP-Address was changed on the machine. Since then we're not able to deploy the HMI to the Nexeed system.

    Any thoughts?

    FabianSIK_0-1676303668334.png

     

    3 REPLIES 3

    Thorsten_Brach
    New Contributor

    Is it a system with V2 Image ? If yes, then please check the security manager...

    Maybe your certificates are not valid anymore, because of the new IP address ? 

    Hi,

    thanks for the swift reply. Yes, we use v2. The certificates are not revoked. The popup doesn't show any information.

    Screenshot_20230214_091421.png

    As the error message states: we do not get a connection to the RAT server on the machine. The funny thing is, the machine next door doesn't has the problem.

    FabianSIK
    Established Member

    It took a while but we figured out that the IP-Address-change did indeed cause the issue. There seems to be another participant with the same IP-Address. The funny thing is, that we are able to login with TwinCAT and remotly connect over RDP.

    Maybe this helps someone with the same issue...

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