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12-29-2021 03:21 PM
Hello,
I'm having an issue with the Nexeed Ccs object where when I start a command (RESET,STATE or PROCESS_START), the command ends with success but no telegram is sent or received and no error is displayed. Is there any way to debug this situation and check where the command is stopping?
I already checked the versions, and I'm using the latest versions both for the object and the peripheral.
Thank you.
01-06-2022 10:40 AM
Hello,
That would explain the behaviour, but the dummy command is not active.
Thank you.
01-06-2022 11:12 AM - edited 01-06-2022 11:15 AM
Increment from the eventId only work if the CCS send a eventId.
This is not a indicator that the plc and the ccs communicate.
Have you checked the setting from my replay with the exported method?
Have you checked that the communication is running?
Peripherals-->Instancer of your Peripheral-->_connectionState or better _socket.ConState.
_socket is the directly TCP connection.
Have you checked that TCP/IP license is activate on your PLC?
01-10-2022 02:58 PM
Hello,
You are correct, I cannot verify wihtout a doubt if the communication is being established between Nexeed PLC and the test sequencer.
I checked the ReturnCodeError method and it's being exported and we have a set event enabled when the OutCmd.ReturnCode <> 0.
We checked that the peripheral is connected (the ConState is true, at least).
The only clue that no communication is being made is that the EventId is not incrementing although the command is endind succesfully.
The problem is that this behaviour is very dificult to replicate. I'm trying on my laptop and I couldn't still find what causes this.
Another detail is that all the variables inside ResultDef are not changed, remaining as they were from the last succesfull command.
We haven't checked on any low level TCP sockets status on Windows. If I can replicate the behaviour I will check that.
Thank you.
01-11-2022 09:58 AM
You are sure that the CCS/UTS site working correct?
Have you communication telegrams (PLC to CCS and CCS to PLC) that you can send us
01-14-2022 06:42 PM
Hi,
That's one problem. We can't be sure that UTS is working correcly.
We are discussing with UTS team trying to debug on their side as well.
So far, I wasn't able to crash the system on my laptop, even with several instances.
I don't have the telegrams now, but I will do some more texts next week and I'll post here the results as well as sample telegrams.
Thank you.