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    HOW to contact the Nexeed Helpdesk and do not forget any relevant information.

    English 🠦 Deutsch

    Since OES v4.10 there is an easy way to contact the Nexeed Helpdesk

    create support mailcreate support mail

     

    After a right click on the "Engineering node" select the menu item "Create support mail ..."

     

     

     

     

     

     

     

     

    Support mailSupport mail

     

    Now add some information like
    - used hardware 
    - error description
    - meaningful title
    and then...

     

    hit the send button !!!

     

     
     
     
     
     
     
     
    Deutsch 🠦 English

    Seit OES v4.10 gibt es eine einfache Möglichkeit den Nexeed Helpdesk zu kontaktieren.

    Support-Mail erstellenSupport-Mail erstellen

     

    Nach einem Rechtsklick auf den "Engineering Knoten" das Untermenü "Support-Mail erstellen ..." auswählen

     

     

     

     

     

     

     

     

    Support mailSupport mail

     

    Nun noch einige Zusatzinformationen wie
    - verwendete hardware
    - Fehlerbeschreibung
    - Aussagekräftigen Titel 
    hinzufügen und anschließend ...

     

    auf "Senden" drücken !!!

     

    Version history
    Revision #:
    3 of 3
    Last update:
    ‎09-17-2021 01:23 PM
    Updated by:
     
    Contributors
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