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    3D Simulation Studio - error handling problem

    3D Simulation Studio - error handling problem

    zsd7htv
    New Poster

    Hello,
    if I got an error message during a simulation project opening it seems the opening process would not finish properly.
    After the error happens and I retry the opening I get always the following error message:

    zsd7htv_0-1702653182729.png

    The only way to show root case with the correct error message is to restart the 3D Simulation Studio and try to open the project again.

    1 REPLY 1

    tomwitz87
    New Poster

    Hi zsd7htv,

    thanks for your feedback and this detailed bug description.
    Opening a project for the first time might take a long time. This strongly depends on the size of your JT file. Once the inital import succeeded, following openings will be faster as we are then using our own model file.
    A quick workaround would be to trim your JT file for a faster import.

    Nethertheless, we will look into opening / cancelling the import of new projects (also with larger files) and let you know if there is a bug fix version.
    We might contact you personally to ask for the JT file if there are some special elements insight which might cause this error during the import.

    Thanks and greetings,
    Your Nexeed Automation Dev Team

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