I am using a Helium Hotspot (https://europe.helium.com/products/helium-hotspot-eu). I have tried to add this to TTN as a Gateway but I'm nut sure I am doing it correctly and it is showing as 'not connected'. Do you need to have a Gateway connected for it to work and if so can you help?
As I mentioned to Francisco - I have another open ticket relating to Helium which I would rather get resolved. I was only trying to connect to The Things Network as a test but ultimately I don't want to use it.