Intrusion Integration Protocol (Mode 2) for AMAX 3000 control panel - can't send commands

[filipm]

Hello there,

I am working on integrating AMAX 3000 control panel with Intrusion Integration protocol (Mode 2) using direct system connection and IP communicator over TCP and TLS. After establishing TLS session with the panel, I am sending "What Are You?" and "Passcode and User Type Check" commands which are done successfully. After that initialization when I try to send any command, I get a response "Not Acknowledged" and error code "Execution Function Sequence Wrong".

Seemingly I fullfilled connection timeline diagram, but still it is not working.

Intrusion Integration Protocol Version is 2.3.0, and panel type is AMAX 3000.

Any help would be appreciated!

Sincerely.

[pdo]

Hello filipm, and thank you for contacting Bosch,

I would recommend to contact the Security group directly, please see below, since they are best positioned to support you,

https://www.boschsecurity.com/us/en/contact/ 

https://www.boschsecurity.com/us/en/support/technical-support/

Is that ok for you?

[filipm]

Yes thank you, I contacted the technical support you provided me.

Sincerely.